Last Updated: 23/09/2024
At Profound Careers, we aim to provide high-quality services and ensure customer satisfaction. However, we understand that circumstances may change, and you may need to request a refund. This Refund Policy explains how we handle refunds for our courses and services.
1. Conditions for Refunds
Refunds may be considered under the following conditions:
- If Profound Careers cancels or significantly alters the course or service you registered for.
- If you agree to enroll after reading all the information and still demand a refund, it will not be refunded.
- Non-Refundable Items
The following are non-refundable:
- Fees for services already provided (e.g., consultations, career assessments).
- Any course or service completed or substantially completed.
- Administrative or processing fees (if applicable).
3. Request for a Refund
- No refund will be provided once paid for the course. Be informed that before enrolling, It is your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
4. Processing Refunds
Once we receive your refund request, we will review it and notify you of the outcome within 2 business days. If we find no valid reason, the refund request will be rejected.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will apply to future transactions.
6. Contact Information
For any questions or further clarification on our Refund Policy, please contact us:
Email: mailus@profoundcareers.com
